Legal
These terms cover the LimoLinkX platform and its passenger, chauffeur and dispatch apps. Last updated 18 September 2026. Questions: support@limolinkx.com
Operator account details (company, name, email, phone), fleet and chauffeur records, and trip manifest data entered by the operator, including customer names, phone numbers and addresses.
To operate the platform: generating manifests, delivering driver emails, processing subscription billing and providing support.
When address autocomplete is used, we store the formatted address, place identifier and coordinates for the selected pickup and drop-off locations.
The chauffeur app collects precise device location only while a trip is running, so that the operator's dispatch board and the passenger's tracking link show the vehicle's position. It is not collected when no trip is active, it is never used for advertising, and it is not shared with third parties. The passenger app may ask for approximate location to suggest a pickup address; this is optional and declining it does not stop you booking. Location permission can be withdrawn at any time in your device settings, and doing so only disables live tracking.
Mobile phone numbers collected for text messaging are used only to send that passenger service messages about their own trip. We do not sell mobile numbers, and no mobile information is shared with third parties or affiliates for marketing or promotional purposes. Message frequency varies by trip and is typically up to six messages per reservation. Message and data rates may apply. Reply STOP to any message to opt out or HELP for help. See the LimoLinkX SMS terms for the full messaging policy.
Data is encrypted in transit using TLS. Payment card details are entered on Stripe's own pages and never reach our servers.
We share data with infrastructure sub-processors used for email delivery, text message delivery, payment processing and hosting. We do not sell personal data.
Operator data is retained while the account is active. Any signed-in user may delete their own account and personal data from inside the app under Account, and an operator may request export or deletion of their whole company's data at any time by writing to support@limolinkx.com. Deletion removes personal data except records we are required to keep for tax and accounting purposes.
LimoLinkX is a business tool for transportation operators and their passengers. It is not directed to children, we do not knowingly collect data from anyone under 13, and none of the apps are designed for or targeted at families or children.